Australia
Orders are processed Monday-Friday 8:30 a.m. to 4 p.m. (excluding major holidays) and typically ship within 24-72 hours from when the order was placed, pending payment authorisation and verification. TC ships to anywhere in Australia via Australia Post. To check out how long it may take to ship to your location, please visit www.auspost.com.au.
International
Orders shipped internationally are all shipped via Australia Post and transit time is typically 1-2 weeks from the date of order.
Returns
Ordering is Easy & Risk Free!
TC is committed to customer satisfaction, so if you receive any merchandise that you are unhappy with for any reason, simply return it to us within the time frame listed below, and in the condition that you received it, and we will happily exchange it free of charge.
Exchanges
- 100 days from date of purchase
Feel confident, TC takes the risk out of ordering.
Exchange Process
If for any reason you would like to exchange your product, please just shoot us an email at [email protected] with a brief description of the issue and your contact details and we will be in touch within 24 hours with the next steps. TC will refund any Postage costs incurred as a result of of the return of a faulty product.
If you have any questions at all regarding our policy on returns, please do not hesitate to contact us at [email protected].